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"The staff members that we work with at your organization are true insurance professionals. They thoroughly understand the nuances of the insurance coverage's for our firm, and they are available to answer questions whenever we need them. We often require immediate response to contract questions, and PCIA never keeps us waiting. Your people make us feel as though we are their only client.
PCIA is also a tremendous resource to our Project Managers. Your newsletters and seminars provide up-to-date information on how to handle projects to avoid risk management issues on-the-spot.
I am confident that your organization continually represents our best interests-not only in securing the best insurance coverage at the best rate, but also to help with broader issues that impact our firm's business, such as Human Resource Management.
With PCIA, I don't worry about our firm's insurance coverage. Your organization has proven to be a trusted advisor."
- Arnold Mikon President/CEO, Tower Pinkster
"I just wanted to thank you for the excellent experience I have had with you as my insurance agent, and with PCIA. Since I began working with you three years ago, I have been continually impressed with your on-going commitment to service and your professional approach to helping me protect my business. Many agents have been interested in my business as they were attempting to gain us as a client, but never have any followed through like you. Even though we are a small client, I never feel small with PCIA. Year after year you are always there when I have a question or an insurance need. In fact, I have never waited more than a couple of hours to a response to any of my questions or requests! You understand your products well, and seem to be at ease in explaining to me the pros and cons of the decisions I need to make. When I imagine the qualities an ideal insurance professional would possess, you have them all. I look forward to a long business relationship with you, and with PCIA."
-Tom Stolz, CPG, Stolz Environmental Solutions, LLC
"I just wanted to drop you a note to let you know how satisfied our firm is with the services provided by PCIA. Although I cannot recall specifically how many years we have been with you, I know it has been a lot. Since we started our relationship, the process of filling out applications, securing quotations, and purchasing and renewing policies has been delightful. The services you provide permit us to do what we do best, all the while knowing that we are being provided with prompt, professional, courteous and cost-effective insurance advice and counsel. Thank you for all of your efforts on our behalf, and please extend our thanks to your entire staff."
- Gregory I. Thomas, Thomas, DeGrood & Witenoff
"I want to let you know how appreciative we are at MRPR Group for your professional liability insurance advice and counsel you have provided over the last several years. Your expert advice in both the business world and in our insurance coverage has proven invaluable to us.
I am glad that we have built a strong business relationship with PCIA and wish to continue this relationship for years to come."
- George E. Reic, MRPR Group CPAs & Advisors
"Our relationship with PCIA has been nothing but positive. We receive timely and helpful responses to any inquires and our needs are always met with integrity and professional friendliness. PCIA and their staff has been the best agency for malpractice insurance in our 28 years of business."
- Diane L. Friar, CPA/ABV Echelbarger, Himebaugh, Tamm & Co., P.C.
"PCIA has provided assistance with our professional liability insurance for many, many years. I can always count on them to be proactive in contacting me with ways to reduce our risks, liabilities and process our renewals as painlessly as possible. Their CPE and additional reference tools that they have provided us have been very useful for all of our staff. Thank you PCIA!"
- Dawn Hanna Bell, Firm Administrator, Wright Griffin Davis and Co.
"Everyone at PCIA is very responsive and knowledgeable. Whenever we have a question, they either answer on the spot, or get back to us right away with the answer. We find them incredibly friendly and professional on every endeavor."
- Jennifer McQueen, Clayton & McKervey, P.C.
"Thanks for your help. I will be happy to recommend you to anyone I hear from. I can e-mail the folks at the seminar that I followed-up with you after the meeting and am please with the results."
- Vyto Kaunelis, OHM-Advisors
"You're great to work with and very patient!"
- Jeanne Ruzzin
"I heartily endorse Mike and the firm. We have worked with them for the past 20 years, and I have never been disappointed with the services they have provided. They have always completed an exhaustive rate comparison at renewal time, and often times would negotiate lower premiums on our behalf. We send the majority of our contracts to them for risk management review, and they are always responsive. Mike’s support staff is terrific. We not only use PCIA for our Professional Liability, but also our General Liability, Excess Umbrella, Workers Compensation, Automobile, and Employee Liability. They have always been competitively priced, but the level of service, is above the anything we could find elsewhere. "
- Jo Ellen Wilkinson, Newmann/Smith Architecture
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