Technology Firms

Technology firms typically need a combination of professional liability, also called technology errors and omissions or tech E&O, cyber liability, and general liability coverage. Technology E&O protects your business against claims arising from failures, errors, or underperformance in the products or services you provide to clients. Cyber liability addresses first- and third-party losses from data breaches, ransomware, and other cyber incidents. The right combination depends on your business model, client contracts, and how you handle sensitive data.

General liability insurance is designed to cover bodily injury, property damage, and certain personal injury claims. It does not respond to claims tied to the performance of your technology products or services. Technology professional liability, or tech E&O, fills that gap by covering financial losses your clients suffer as a result of errors, omissions, or failures in the solutions you deliver. For most tech companies, both coverages are necessary because they address entirely different categories of risk.

PCIA works with technology companies at every stage of growth, from pre-revenue startups to established firms. We understand that coverage needs evolve quickly as a tech business scales. Client contract requirements change, data volume grows, and new products introduce new exposures. We are equipped to help you build an insurance program that fits where you are today while remaining flexible as your operations expand.

Cyber liability insurance covers a broad range of costs associated with a data breach or cyber attack. On the first-party side, this typically includes forensic investigation costs, legal fees, client notification expenses, credit monitoring for affected individuals, and business interruption losses while your systems are restored. On the third-party side, it covers claims from clients or partners who suffer losses as a result of a breach connected to your systems. For technology companies that store client data, process payments, or provide software as a service, cyber coverage is a fundamental part of your risk program.

Yes, and understanding exactly what your contracts require is essential. Client contracts for technology companies often specify minimum insurance limits, required policy types such as tech E&O and cyber liability, and additional insured status, meaning your client must be named on your policy. Failing to meet these requirements can put you in breach of contract or leave you unable to close a deal. PCIA will review your client agreement and insurance requirements to confirm coverages required and, when necessary, suggest additional recommended coverage.